CHELSEA SENDGRAFF
copywriter & content specialist
MEDICAL DIAGNOSES
​​​Background
BYOD takes the anxiety out of health concerns by making medical information accessible
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​​​Challenge
Educate their Gen Z audience in language that resonates in order to reduce anxiety about potential health concerns
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Solution
On a web-based app, users answered questions before being given actionable advice for the condition they seemed to have based on their answers
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In addition to helping write unbiased questions to move users through to a potential diagnoses, my role was to translate 150+ diagnoses from complicated to clear—maintaining medical accuracy while infusing empathy, appropriately placed humor, and bits of slang.
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NOTE: Click on the images below to enlarge them for better readability.
In-app content

Doctor's notes vs. my translation
